Terms and Conditions

Terms & Conditions

The following Terms and Conditions are designed to ensure your satisfaction and understanding of the purchase process on Ishema.rw. If you have any questions about the information below, please contact us. These Purchase Terms and Conditions are subject to, and incorporate by this reference, the Terms of Service. Each ticket that you purchase is a license to attend a particular event, and is subject to the additional terms set forth on that ticket as well as any applicable terms which the venue imposes.

All ticket prices for events that occur in Rwanda are stated in Rwandan Francs.                                                        

          Payment Methods

Ishema.rw accepts several methods of payment to accommodate your needs. Currently, Ishema.rw accepts Visa, MasterCard and MTN Mobile Money.


Pricing and Availability

Ishema sells tickets on behalf of Event Providers, which means we do not set ticket prices or determine seating availability. Tickets for popular events may sell out quickly. Occasionally, additional tickets may become available prior to the event. However, Ishema does not control this inventory or availability. In some cases, Ishema or other distribution channels may receive additional, subsequent allocations of tickets for distribution, which may be of similar or higher desirability than those sold on ishema, or may be offered for sale at lower prices than prices charged on Ishema.

Order Confirmation
If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm with Ishema Customer Service whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process. Ishema will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation.